Start with your requirements
Send your company details and VAT number, product category, preferred models, quantities and delivery country. Our team discusses the relevant offer with you. Use the contact form to request a stock list or speak about a specific requirement.
Products & grading
We supply iPhone, iPad, MacBook and Apple accessories for professional resale. Conditions and included items vary by lot. Our grading guide explains Brand New, Apple CPO, As-Is, As-Is Plus and Grade A.
Orders & payments
Can I change or cancel an order?
Contact the team before dispatch. Cancellation is not available after goods leave the warehouse; any change must be confirmed by the team.
Which payment methods are available?
The published options include bank transfer and Visa, Mastercard and American Express. Confirm the method and timing for your order with sales.
How do I request an invoice correction?
Send your order reference and the correction needed to our team. Dispatch confirmation and invoicing are handled with your order.
Shipping & tracking
Do you deliver internationally?
Yes. International orders are handled through Negobay’s logistics partners, with timing and destination requirements confirmed for the order.
How can I track delivery?
Use the carrier’s Track & Trace reference. Contact the team if you need help with the estimated delivery time or a delay.
Returns & after-sales
For an issue with an existing order, provide the order reference, model, IMEI and issue description. Follow the 30-day RMA process and obtain return instructions before dispatching goods.